One of the most challenging aspects of moving up our wedding date is bridesmaid dresses. I am already in a difficult position because my bridesmaids could have a competition on who lives the furthest from Dallas. They would all tie. My bridesmaids are in California (2) and Washington. As a result, there was never going to be a “group” shopping trip. At most, I could have probably gotten 2 of them together for a weekend in California. When we moved up the date, that flew out the window.
As soon as we moved up the date, my mom and I spent two days going to every single bridal salon in Dallas. Tom and I visited or called the ones we missed. Some thought we were crazy (Nordstrom Bridal Suite). Most thought we just needed to choose something and then figure out if it was possible to get it (Stanley Korshak, Mockingbird Bridal, Lasting Bridal Couture, and Stardust Celebrations). One in particular bent over backwards to help me (Bella Bridesmaid Dallas).
|Image courtesy of the Coren Moore blog spotlight on Bella|
Bella Bridesmaid is the first Dallas salon I visited when we had an April 2014 date. They require an appointment and they carry several lines that other salons don’t carry. I found several dresses I liked. A few weeks later, my mom ordered my rehearsal dinner dress from them. (They had SEVERAL things that my mom was obsessed with for me to have for various parties.)
After we changed the date, I called Ashley for a last minute appointment. She scheduled me immediately. (I went alone because I was overwhelmed with opinions.)
Never once did Ashley make me feel bad for changing the date. She simply went above and beyond to help me make a decision. Ashley called for a delivery date on the original dress while I tried on others. When she found out the dress was made locally, she offered to pick up from the factory, if needed. As I narrowed my choice to two dresses at VERY different price points, she didn’t put a hard sell on me to choose the more expensive one. She called designers to ask about colors in photos online. When I was between colors, she went over pros and cons. She never pressured me to choose the more expensive dress. She didn’t hurry me or make me feel like I had created my own mess and now had to settle for whatever I could get. In short, she was what you would have expect your bridesmaids to be – supportive, helpful, and kind, which all of mine are!!
By the end of the appointment, I chose a dress and Ashley took care of the details. She even called the designer to confirm that the dresses would be here in time so we could ship them across the country for alterations. Further, she confirmed that the belts would be specific to the girls’ waist sizes, and that yes, indeed, that color was available for rush delivery. She quoted me a higher price for rush delivery and dropped it when she found out we could do it for less.
Ashley is awesome.
I’m so glad that I could give Bella Bridesmaid Dallas my business. In a world where customer service seems to be dead, Ashley proves that it is not. (And that this whole move-up-the-wedding-date frenzy might just work out after all.) (And I think my bridesmaids will love their non-bridesmaid-y dress, too!)
|Non-bridesmaid-y bridesmaid dresses from Dolly Pearl|
erin vancura says
love love love the dress AND the customer service. WIN 🙂